FAQs Spoil yourself

What is the 'Spoil Yourself' product range?

Our Spoil Yourself range includes soy wax candles, melts & tealights and are exactly that! To spoil yourself (or someone else ofcourse!) we spend so much time spoiling everyone else we often forget to think of ourselves too.

What are your candles and melts made from?

Our candles and melts are made from pure Soy wax with added colours / scents to your desires. If a product mentions it is Essential Oils then the fragrance comes from an Essential Oil also. With our snap bars and melts unless it says soy, these are a soy wax blend designed to 'snap' and to better pop out of containers / moulds than the straight soy wax which is very soft and cannot hold shape on its own. 

Can you make me a candle in a different container/colour/scent to what you have for sale?

Certainly we can! Please message us on Facebook, Instagram or via email to discuss this option. When you go to purchase you will need to use the 'Custom' options 

Why do your candles have white swirls ontop sometimes?

Soy Wax candles 'frost' this is the white swirls you may notice on top prior to burning, this is nothing to worry about and actually shows that the candles are 100% soy wax and not a mixture of waxes

Do you make pillar (non container) candles?

At present we don't but this is something we are looking in to as more and more customers ask!

If I order a custom candle how long will this take to be sent / arrive?

When you contact us for a custom order we generally will make it the same or next day, however we do advise up to a 2 week turn around, please advise when you order if you require the candles sooner and we can see what we can do for you. With custom candles we recommend not burning them for approx 2 weeks to get the best scent from them while lit. Orders generally take 1-4 business days to arrive to you depending on your location however delivery times are outside of our hands once the products are with the couriers and it is best to keep an eye on your tracking or contact the courier for any delivery enquiries. 

Can I try out a scent before buying a whole candle or melt pack?

Yes! A shot pot is the best way to test a scent before deciding to go ahead with them, shot pots are a great way to try a variety of scents too so you can decide what you really love the most. Customers are also most welcome to visit us in Dakabin, Queensland and have a sniff at our currently made up scents in candles or melts